Online Booking System FAQs

Set Up and TMB System

Can I integrate my website with

Yes. Integrating your website is really easy. Simply copy and paste a line of HTML code into your CMS/Website code. Our content is responsive, ensuring it looks professional on all devices.

How long does it take to get setup?

Creating your account is simple and only takes a couple of minutes. Sign up with a username and valid email address and you will receive an activation email to complete your registration.

TMB System Invoicing

Can I receive online booking payments?

Yes. Our system provides secure, integrated and flexible payments using Stripe for your online appointment bookings.

What payment methods are accepted?

TakeMyBookings accepts payment via debit and credit card in to your bank account via Stripe Payment Gateway.

Payment and Plans

Is there a limit on the number of logins?

Our packages are tailored to suit different business needs.
Our Individual package allows one staff member login, ideal for sole traders and startups, whilst our Enterprise package has unlimited staff members logins, ideal for large businesses.

Is there a limit on the number of products/services I can have?

Our packages provide flexibility for all of our users, ensuring that you only pay for what you require.

Our packages start from five products/services with our Individual Package, 10 products/services for our Business package and unlimited products/services with our Enterprise package.

Can I sync my appointments?

Absolutely. Take My Bookings will sync your appointments with your Google, Outlook or iCal calendar to avoid scheduling conflicts and duplicate bookings.

How do I know which plan is right for me?

We have three packages designed to suit different business sizes.

  • Individual Package is perfect if you are a sole trader or startup to start on the Individual package.
  • Business Package is suited for small and medium businesses.
  • Enterprise Package is perfect for businesses who want no limitations.

Can I swap plans?

Yes, our plans are easy to switch between if your requirements change.

You can change your plan through our system and will take effect from the start of each calendar month.

How long are your contracts?

Our packages are on a rolling month to month, with no lock in contracts.
You can cancel at any time.

Is tax included in your pricing?

Australian businesses must pay 10% GST extra on prices quoted.

Do you offer a free trial?

Yes. Enjoy a 30-day free trial on each of our packages.

What are the business benefits of using TakeMyBookings online booking system?

Clients are able to book your products or services anywhere, anytime, whilst you can increase your efficiency and reduce administration costs.

You can also set up SMS and Email automated reminders to help reduce ‘no shows’.

Can I export my data?

Yes, all data entered into our system can be easily exported to CSV, using our export function.

Do you offer SMS and Email reminders?

Yes. Help remind clients of their appointment and lower your ‘no show’ rate with SMS from $0.06 per message.

TMB Website

How secure is the website?

All pages are HTTPS secure, ensuring an encrypted website connection when navigating across the website.

What’s your Privacy Policy?

We take privacy very seriously. You can view our Privacy Policy here.